Shipping

Free SF delivery service for net purchase amount over HKD$500 in Hong Kong. Or HKD$30 delivery fee will be charged.

Under normal situation, customer places the order and makes a payment successfully at the Microworks Online Store before 4 pm from Monday to Friday, you will receive an email or SMS "Your Order is being Proceeded". Microworks Online Store will arrange the order and the shipment by SF Express within office hours of two working days. The SF Express service is only applicable to commercial or residential addresses, SF Stores or EF Lockers. The delivery lead time will be prolonged during the public holidays. Black rainstorm warning, typhoon signal No. 8 or above is in effect, Severe flooding, blocked or closed roads due to weather condition, building that is under the compulsory testing list. The delivery service will be suspended and the delivery schedule will be arranged accordingly.

If you want to amend the delivery address shortly after placing the order, please contact to our customer service center at +852 2950 0348 during the office hour from Monday to Friday, 10 am to 6 pm. If the order status is displayed as "shipped", then the delivery address cannot be changed.

We currently offer the delivery services to Hong Kong and Macau areas only.

We appoint SF Express to handle the delivery service in Hong Kong and Macau regions. Destinations of delivery service are subject to SF Express.

CS Hotline

Email

store@microworks.com.hk